Computer Recycling:
If you find yourself with systems that you no longer require and may be faulty, this ranges from computers, laptops and tablets. Please get in contact with us as we can collect your equipment for free and dispose of it safely or repurpose it by stripping machines down and using parts for further repairs.
When the system seems broken i.e. a faulty motherboard it does not mean the rest of the system/computer should be "junked" as it can come in useful.
Please get it touch if we can help, telephone 07487854275 or email info@limitedmooncomputers.com
Routers and Security Cameras:
It is common knowledge that if you want to get onto the internet with devices you need an active connection which is distributed via a router. From this hub all devices will be controlled and connected either wirelessly or a LAN connection.
Routers and cameras are however fairly easy things to be hacked and used by others. The built in security for most of the devices is suitable but the vast majority come with a default username and password to log in. It is recommended that once you have a router of security camera system setup, to log in to its landing page and change the name and password to something very complex.
If you need your setup looking over please contact us and we can look it over for you.
At Limited Moon Computers, we have been asked by alot of users the question of what are website cookies and what do they do. We have put together a small insight into what they are and how to remove them if required.
Cookies are usually made up of a small file which contains numbers and letters that only makes sense to the computer. Some of the information relayed from your computer back to the website are things like remembering preferences, numbers of visitors to a website and remembering baskets on shopping sites.
It is usual that if cookies are stored in the computer, the webpage will load faster as it knows the credentials you have preset for a particular page. If you don’t want this information saved however, there are 2 simple methods to do which is clearing browser history to include cookies as an option or use free software such as ccleaner to clear cookies from your system.
For more information about the ICO, please visit this link https://ico.org.uk/for-the-public/online/cookies/
Cookies are usually made up of a small file which contains numbers and letters that only makes sense to the computer. Some of the information relayed from your computer back to the website are things like remembering preferences, numbers of visitors to a website and remembering baskets on shopping sites.
It is usual that if cookies are stored in the computer, the webpage will load faster as it knows the credentials you have preset for a particular page. If you don’t want this information saved however, there are 2 simple methods to do which is clearing browser history to include cookies as an option or use free software such as ccleaner to clear cookies from your system.
For more information about the ICO, please visit this link https://ico.org.uk/for-the-public/online/cookies/
At Limited Moon Computers, we take your data and its security very seriously. With some information technology companies that provide support and repair services which involve personal data, how can you trust the company to handle it with the upmost care?
We are registered with the ICO (Information Commissioners Office) which gives you, the user, the peace of mind that your data is secured correctly and with the upmost importance. We also have our GDPR policy up to date.
If you want to ever see your data or know what we can recover from old hard drives, it is done by specialists and therefore every measure is tried. If a hard drive is not able to be recovered they are destroyed beyond any data being able to be taken from it.
For more information about the ICO, please visit this link https://ico.org.uk/
As part of the service that we do at Limited Moon Computers, we try to be as accomodating as we can in terms of repairs and sales of computers.
What this means is that if you have had a repair or product from us, you have 30 days inwhich to return the machine which either needs to have the same fault as it was booked in for or the refurbished sold machine is faulty. A reciept will also need to come back with the machine to prove it was done by us.
Once this is done a full refund or repair can be done, we cannot sell or swap for a like for like machine as we often refurbish machines which are one offs.
After 6 months, you will need to prove the fault to us and say that it was forever inherent in the machine even after a second inspection. This will cost a minimum of £30 to prove or disprove the fault.
We are now registered as a Microsoft Partner, This allows us to be recognised for services such as:
This enables us to be a confident, professional and reliable service through Microsoft giving you, the user, the knowledge that your equipment is in safe knowledgeable hands.
If you are having any issues with your equipment, please let us know.
- Microsoft software and hardware repairs
- Microsoft Reseller - This means all machines sold are done to Microsofts standard
- Microsoft product knowledge enabling tuition
This enables us to be a confident, professional and reliable service through Microsoft giving you, the user, the knowledge that your equipment is in safe knowledgeable hands.
If you are having any issues with your equipment, please let us know.
We are currently recieving Apple Macs with a variety of issues, If you are having issues with your Apple Mac then please let us know and a diagnosis can be made with a view to get it repaired.
Some of the common issues we are seeing at the moment are:
- Keyboards not working
- Screens need replacing
- Battery and charging issues
- Software not working or loading
- Overheating
Please contact use using the contact us page or call 07487854275
We are now doing regular Sunday segments on our facebook page with latest tech news stories of the week that you may of missed.
This will focus on a variety of issues that have arisen in the tech world this week that are notable and worth covering. Some of the
topics that will be covered in the weekly new bulletins are:
- Microsoft updates
- Apple updates
- Gaming updates
- Any issues that have arisen in tech e.g. AI, new programme developments, mobile applications and robotics.
For the latest news stories on our Facebook page, please visit:
Windows 8 and 8.1
Microsoft as of January 10, 2023 Support for Windows 8 ended on January 12, 2016, and support for Windows 8.1 has ended on January 10, 2023.
This means that it would be a good idea to upgrade your operating system to either windows 10 or 11 to have a more secure experience when online and using your computer.
With the expiration of an operating system, it means that your system can be more unsecure and vulnerable to attacks as it is not recieving anymore security updates.
If you need any assistance with computer upgrades, please let us know.
SUMMER
SALE!! (NOW ENDED)
We currently have in stock a variety of 2.5" and 3.5" harddrives and a variety of DDR3 SODIMM memory. if you require sizes and speeds please let us know.
All hard drives have been tested using gsmart and all memory tested using memtest.
As part of our summer sale we are currently running some amazing deals which are:
- Computer consultancy (Basic health check) - £20
- Full computer service - £60
If you have any issues with you PC running slowly or need repairs, please give us a message as we are more than happy to help.
If your laptop needs parts to be completed, we can get this done and all repairs are priced up before any work is taken out.
If you are still running windows 7, it may be time now to upgrade to windows 10. If you need data transfers from old machines to new, this can also be done.
Apple computers and recent scams:
With Apple computers there are a few things to note should you wish to use or purchase one, below are some of the key factors we have identified:
- Always get an antivirus! macs can still be infected.
- Parts for repairs, these can be more costly than standard pc parts. Get a rough idea on the spec of the mac and just view available parts online for price estimates.
- It is entirely different to Windows operating system, it is recommened to try a mac before you buy. Best to visit Apple stores.
- Can sync all devices if they are Apple, this can be handy for ease of use.
Recent Scams:
The most recent scams to be going around are: TV licensing, Paypal and Amazon. Please do not click on the links in the spam emails and if you are unsure of the email you receive, log into the account directly on the website e.g. amazon or paypal and in regard to tv license get the phone number directly and enquire. Do not follow spam email links.
Pre bought computers:
Always check any machines you have purchased online or in any other capacity that havent been built by yourself, the main reasons for this is:
Correct parts are installed
All parts are correctly fitted
Cable maintenance is key
Always check any machines you have purchased online or in any other capacity that havent been built by yourself, the main reasons for this is:
Correct parts are installed
All parts are correctly fitted
Cable maintenance is key
With the parts installed you can normally check this within windows under device management. The other 2 reasons listed here are ones that do need to be physically checked. If you notice any discrepancies in your original order, notify the seller or company straight away!
Hope this will get you a refund or correct item, if you need any helping with assessing i.t equipment or have any questions relating to buying new, we would be happy to look at the specs before you make the purchase to check all is ok.
Scam season is upon us:
It's that time of year again that the scam emails and calls will be flying around, mostly you will get emails from e.g. royal mail, dpd, amazon saying either a parcel has not been delivered or there is something wrong with your account. DO NOT BE FOOLED, this is just a method to get you to put your bank details in to allow scammers to have free reign. If you recieve these emails just simply delete them and find the legitimate number for the supposed company and verify with them.
With the phone calls it will usually again be scammers identifying as microsoft or your internet service provider saying there is something wrong with your line and will want connection to your machine, again DO NOT ALLOW THIS. simply reply i have no pc and that usually does the trick.
If you have been scammed or need help identifing the risks, please email or call.
It's that time of year again that the scam emails and calls will be flying around, mostly you will get emails from e.g. royal mail, dpd, amazon saying either a parcel has not been delivered or there is something wrong with your account. DO NOT BE FOOLED, this is just a method to get you to put your bank details in to allow scammers to have free reign. If you recieve these emails just simply delete them and find the legitimate number for the supposed company and verify with them.
With the phone calls it will usually again be scammers identifying as microsoft or your internet service provider saying there is something wrong with your line and will want connection to your machine, again DO NOT ALLOW THIS. simply reply i have no pc and that usually does the trick.
If you have been scammed or need help identifing the risks, please email or call.
Wireless Equipment:
If you are struggling to get a good strong, reliable wireless signal througout your home, office or other building which where your internet source is, then there are solutions available.
You have get a varity of signal boosters, range extenders or wireless repeaters. All different products offer slightly different things so it would be beneficial to know your needs. Below is a good link to identify the differences:
https://www.repeaterstore.com/pages/wifi-booster-repeater-extender-differences
If you have any questions or requiring some equipment, please let us know.
If you are struggling to get a good strong, reliable wireless signal througout your home, office or other building which where your internet source is, then there are solutions available.
You have get a varity of signal boosters, range extenders or wireless repeaters. All different products offer slightly different things so it would be beneficial to know your needs. Below is a good link to identify the differences:
https://www.repeaterstore.com/pages/wifi-booster-repeater-extender-differences
If you have any questions or requiring some equipment, please let us know.
Testing your speed:
There are always good reasons to test your internet speed for your home or business network, below are a few:
- To make sure you are getting the speed you pay for
- To look at any possible issues you may be experiencing to let your provider know
- To know your limitations
You will notice that your download speed is usually much greater than your upload speed, this is by design that it works like this as connections are asymmetric. This allows for a greater download speed over upload.
If you have questions, please feel free to get in contact or test your speed at www.speedtest.net
Keeping you connected:
We currently have a fresh stock of made in house network cables at the moment, all tested and working as they should. Please see lengths and prices below:
- 2 mtr network cable CAT5 £2.00
- 5 mtr network cable CAT5 £4.50
- 10 mtr newtork cable CAT5 £9.50
Web site design and creation:
If you are looking to make a website for yourself or your business, here are some helpful points to consider:
- Pick what you want to encompass on your website e.g. personal ideas, business ideas.
- Design your website - this is easier if you draw your deisgns by hand first to get your final design.
- Once you have your design, buy the domain name you want for your website.
- You can then use web builders such as 123 reg, Dreamweaver, Notepad ++
- When the website has been created, you need to look for web hosting packages to put it online.
These are some of the key areas when designing and creating a website.
If you need any help with this or for your website to be designed and hosted, we can do this for you.
Collecting Machines and Customer Data:
When we book machines in for repair, we take information that relates to you, the client. This is so that a custom spec sheet can be made for your machine to keep and this also helps with us getting your machine back to you in a timely fashion.
Please see below the rules on collection/disposal of machines:
The Torts (Interference with Goods) Act 1977 provisions apply any time after the goods are ready for collection, subject to any terms imposed at the time the goods were left with you for repair.
If you are in possession of a customer's goods and he/she is under an obligation to collect them (e.g. because you have repaired the goods for the customer), you are entitled to sell the goods if they remain uncollected and are not otherwise the subject of a dispute. Before doing so, you must satisfy two conditions:
1. You must first send the owner of the goods written notice of: their obligation to collect the goods;
details of the goods to be collected and the address at which they are held;
your name and address;
details of the goods to be collected and the address at which they are held;
your name and address;
details of any sum of money owing in respect of the goods at the time the notice is sent (e.g. repair charges, storage costs).
This notice may be delivered direct to the owner, left at his proper address or posted to it. The 'proper address' means:
in the case of a limited or public limited company, the registered office or principal office; in any other case, the last known address of the owner.
2. If the notice does not result in collection of the goods, you must send the owner, by recorded delivery post or registered letter:
the same information as in the notice above, plus notice of your intention to sell the goods if they remain uncollected, and the date of the intended sale.
The period between the issue of the second notice and the date of intended sale must be reasonably sufficient for the owner to reclaim the goods. If any money is owed to you, this period must be at least three months.
If the owner still does not collect the goods by the date stated in your second notice, you can sell them. You must give the proceeds of the sale to the owner of the goods, but you are entitled to keep any money owed to you, including the cost of the sale (e.g. advertising).
in the case of a limited or public limited company, the registered office or principal office; in any other case, the last known address of the owner.
2. If the notice does not result in collection of the goods, you must send the owner, by recorded delivery post or registered letter:
the same information as in the notice above, plus notice of your intention to sell the goods if they remain uncollected, and the date of the intended sale.
The period between the issue of the second notice and the date of intended sale must be reasonably sufficient for the owner to reclaim the goods. If any money is owed to you, this period must be at least three months.
If the owner still does not collect the goods by the date stated in your second notice, you can sell them. You must give the proceeds of the sale to the owner of the goods, but you are entitled to keep any money owed to you, including the cost of the sale (e.g. advertising).
If the owner of the goods is not at the proper address, you can still go ahead with the sale after you have taken reasonable, unsuccessful, steps to trace him/her.
If machines are left with us after 3 months, a letter will be sent asking for collection. If we have not been informed of any news by the client we will send a second notice saying about the machine being disposed of or resold. If money is owed to us, there is a 3 month waiting period from the second notice.
Thanks
GDPR and data protection:
With new laws and regulations coming in to force as of the 1st of May 2018, all data protection policies for companies has to be absolute and to ensure all data is being processed and stored in accordance with GDPR.
Please find below Limited Moon Computers privacy statement:
Limited Moon Computers Privacy Statement
With new laws and regulations coming in to force as of the 1st of May 2018, all data protection policies for companies has to be absolute and to ensure all data is being processed and stored in accordance with GDPR.
Please find below Limited Moon Computers privacy statement:
Servicing Your Machine:
As we are now into the new year and all working hard, If you think your machine is having issues or a persistant fault then it could be time for a service.
When you book your machine in with us for a service you will be given a service record to show what has been done and when last done. This is important as you can see the service history and see what repairs have been done.
If you think you need a service or any diagnostic testing then please let us know using the Contact Us page.
As we are now into the new year and all working hard, If you think your machine is having issues or a persistant fault then it could be time for a service.
When you book your machine in with us for a service you will be given a service record to show what has been done and when last done. This is important as you can see the service history and see what repairs have been done.
If you think you need a service or any diagnostic testing then please let us know using the Contact Us page.
Instagram: Retrostills24
If you use Instagram, follow us at retrostills24 to see insights into the maintenance and build of machines.
Also you will see that it is not just PC's that are looked at but other equipment like printers, cabling and peripheral gear.
If you want to use Instagram or set up a new account and are unsure of what to do then please feel free to contact us for any advice.
If you use Instagram, follow us at retrostills24 to see insights into the maintenance and build of machines.
Also you will see that it is not just PC's that are looked at but other equipment like printers, cabling and peripheral gear.
If you want to use Instagram or set up a new account and are unsure of what to do then please feel free to contact us for any advice.
Scam emails:
Scam emails are doing the rounds daily and asking the user to log in via the link provided in the email to check settings. DO NOT LOG IN USING THE LINK PROVIDED!!
Always go directly to the company's website and log in that way if you are ever unsure of the settings/data in there or call the company.
The scam emails that have been reportedly doing the rounds are any apple correspondance, paypal and internet service providers.
If you have any questions relating to email scams or just want your pc/system checked over, please use the contact us link on the website.
Scam emails are doing the rounds daily and asking the user to log in via the link provided in the email to check settings. DO NOT LOG IN USING THE LINK PROVIDED!!
Always go directly to the company's website and log in that way if you are ever unsure of the settings/data in there or call the company.
The scam emails that have been reportedly doing the rounds are any apple correspondance, paypal and internet service providers.
If you have any questions relating to email scams or just want your pc/system checked over, please use the contact us link on the website.
Internet Security and having it:
- Make sure it's up to date.
- Always useful to have in the event of an attack on your system or machine.
- Will protect against many threats and will keep the machine clear.
- Important note, no antivirus will keep you 100% safe as the level of viruses and malware are released at over one million per day.
- There are free antivirus solutions over paid security.
The Importance of data backup.
- Piece of mind for the user.
- If the data is personal and you do not want too loose it e.g. pictures/documents, back it up twice to the cloud and external hard drives.
- Cloud backup systems are good and free depending on the size of the space you require.
- Know the size of your data, this is key so that you dont overspend on backup devices and cloud storage.
Moving into the new year, the I.T points to consider:
- If my system or machine needs a service or improvement.
- The security of my system and if there are any potential flaws.
- How can my system benefit me better for what I need.
- New device and unsure on how to work it, tuition required.
- Need to dispose of old I.T equipment and securely destroy a hard drive.
Staying safe online at Christmas.
There are always be scams and online cons around this time of year. To stay safe some of the key factors to consdier would be:
There are always be scams and online cons around this time of year. To stay safe some of the key factors to consdier would be:
- Don't put card details into websites you don't know, research them first.
- If someone calls from microsoft or your bank, do not give any details.
- Go to trusted websites which have a clear tick in the url box.
We are also on Facebook and Instagram to show users some of the work we have done and also to make it easier for the user to to to our website.
You can find both of the pages by clicking on the icons at the bottom of the page for easy to find navigation.
You can find both of the pages by clicking on the icons at the bottom of the page for easy to find navigation.
Welcome to the new website for Limited Moon Computers.
Here you will find out about the company and the services we can offer to help you, If you have any specific questions of requirements not listed, please feel free to get in contact
We will attend any correspondence as soon as possible.
Here you will find out about the company and the services we can offer to help you, If you have any specific questions of requirements not listed, please feel free to get in contact
We will attend any correspondence as soon as possible.